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Maintaining ISO 17025 Quality Management Systems

Clause 5.6 of the ISO 17025 International Standard requires laboratories to have personnel who are responsible for:

a) Implementation, maintenance and improvement of the management system;

b) Identification of deviations from the management system or from the procedures for performing laboratory activities;

c) Initiation of actions to prevent or minimize such deviations;

d) Reporting to laboratory management on the performance of the management system and any need for improvement;

e) Ensuring the effectiveness of laboratory activities.


For a small laboratory it may not be appropriate or necessary to employ personnel specifically to fulfil these requirements. One way to address this is to engage the services of a consultant either on a regular or occasional basis as required.

With over 30 years of experience of working in, and providing consultancy to, testing and calibration laboratories we can:

1. Ensure the activities that are required to be carried out on an ongoing basis are performed on time, including:

i. Scheduling staff training

ii. Ensuring environmental monitoring is carried out

iii. Managing equipment calibration and maintenance

iv. Organising and managing performance monitoring activities

v. Performing internal audits

vi. Ensuring documents remain up to date and are reviewed in a timely manner

2. Maintaining records of the above activities

3. Preparing and executing a Quality Plan

4. Reviewing and approving records of activities to assure conformance with requirements

5. Reviewing records of nonconformities and approving corrective actions

6. Reviewing and approving complaint records

To discuss your specific needs please click on the link below:

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